Cookies Policy

Cookies are small text files or similar data files that can be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent browsing experience. Cookies do not normally contain information that directly identifies you, although information collected through cookies may sometimes be linked with account, device or usage information.

Betsio Casino may use cookies, web beacons, pixels, tags, local storage and related technologies. These technologies are referred to as cookies in this policy for simplicity. Some are placed by Betsio Casino, while others may be placed by service providers that help operate, secure, analyse or improve the website. The technologies used can vary according to the pages you visit, the features you use, your device and the preferences you select.

Cookies may be temporary or persistent. Temporary cookies, sometimes called session cookies, generally operate only while your browser is open or while a particular visit continues. Persistent cookies remain on your device for a longer period or until they are deleted or expire. The time a cookie remains available depends on its purpose and configuration. We do not use this policy to promise that a particular cookie, technology or retention period will always apply.

Why cookies matter on a gambling website

Cookies can help a gambling website provide account and game-related functions in a reliable way. They may also help protect sessions, identify unusual activity, remember display settings and understand how visitors use different areas of the website. These functions can be important for a website that offers account access, payments, gaming content, responsible gambling information and security controls.

Cookies are not a substitute for responsible gambling controls, identity checks, payment security or other safeguards. Where information collected through cookies is associated with personal information, it will be handled in accordance with the applicable Privacy Policy and legal requirements.

Some website features may rely on third-party providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, payment support, customer service, content, advertising or other technical services. Their technologies may collect information about your device, browser, approximate location, website interactions or referral source, subject to their own privacy terms and applicable requirements.

Betsio Casino may receive reports or other information from these providers for operational, security, analytical or marketing purposes. Where information is shared with a service provider, the arrangement should be managed in accordance with applicable privacy obligations and the provider's role. Third parties may process information in Australia or another country, depending on the service used and the arrangements in place.

External websites, social media services, payment pages and other services may have their own cookies and privacy practices. This policy does not control third-party websites or applications that are not operated by Betsio Casino. Before using an external service or allowing its technologies, you should review the relevant provider's information about privacy and cookies.

Information that may be collected

• The type of device, browser and operating system used to access the website.
• The pages, content and functions viewed or used, together with approximate times and interaction details.
• The website or campaign that referred you to the website, where available.
• General technical information, such as language, screen settings, network details and approximate location.
• Cookie preferences, consent records and information about whether a website feature has been used.
• Security-related signals that may help detect suspicious activity, automated access or attempted misuse.

Cookie information may be combined with other information where this is reasonably necessary for website operations, account security, legal compliance, service improvement or other purposes described in the Privacy Policy. We do not suggest that every type of information listed above is collected from every visitor.

This Cookies Policy may be updated when the website, technology, service providers or legal requirements change. The current version will be made available on the website, and the date or other notice shown with the policy may indicate when it was last reviewed. You should check this page from time to time so you understand the current approach.

The Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected. It may also explain rights and choices that apply under Australian privacy law or other laws relevant to your use of the website. If there is an inconsistency between this Cookies Policy and another applicable legal document, the document that governs the relevant service or issue will apply to the extent permitted by law.

If you have a question about cookies, privacy or your preferences, use the contact or support channel displayed on the Betsio Casino website. Do not include sensitive account, payment or identity information unless it is requested through an approved and secure process. We may need to verify a request before changing account-related preferences or providing information.

By continuing to use the website after reviewing any cookie notice, you acknowledge that cookies may operate in accordance with your selected preferences and this policy. Where the law requires a separate consent choice, your consent will be requested through the relevant notice or preference mechanism.